Our Services
PMO Improvement and Program Innovation
We often start engagements with facilitated workshops to initiate a low-lift system for improving "How your team works" that aligns actions to business priorities and gives momentum to your improvement cycle.
Outcomes: An effective approach to driving innovation, a precise backlog of current improvement priorities and clear outcomes to deliver.
SHORT TERM ENGAGEMENTS
Readiness for New Pursuits
Complex projects and innovation programs both start with uncertainty. To swiftly make new pursuits ready to deliver, we use roadmapping and product development methods to guide a prototyping process and test for best value of alternates.
Outcomes: Set up teams for effective definition stage work. Make risks visible, create proof of concept, track % complete to ready.
MEDIUM TERM ENGAGEMENT
Project Delivery Model Innovation
Creating end-to-end readiness to deliver better project outcomes can require new systems, teaming models or tools. We help Owners, consultants, builders and vendors innovate and overcome the fragmentation and rigidity of conventional delivery.
Outcomes: New opportunities from innovative business models
LONG TERM ENGAGEMENT
An effective Definition Stage is a competitive advantage for Owners and their delivery partners. Here is how Duplex Loop leads teams through the Definition Stage and increases predictability of better outcomes.
Lack of definition leads to unreliable decision-making, high end-risk, resource waste, and delivery delays. We start Project Definition with a clear vision and prioritization of unique challenges created by the customer's needs and required outcomes.
Design takes too long, and conventional staged delivery takes even longer. Duplex Loop enables fast effective collaboration using "product" style teams to work rapidly off a roadmap. By considering customers and end-to-end partners, they can prototype, test, and align on the right solutions for best value.
Duplex Loop' services are supported by a wide professional network and our strategic partnership with Scrum Inc, experts in business agility and rapid product development. Together, we can scale support to address your specific business challenges.
Founded in 2024 by Josh Cushner (former Principal and Project Director at global design firm Arup), Duplex Loop LLC collaborates with first-movers and ambitious organizations in the space between business change and capital project creation.
After 25 years working with world-class clients and design firms to define and deliver new high value assets, Josh is bringing the same creative and technical process to clients across a wide range of sectors - resulting in the precise frameworks for project definition and team alignments needed to successfully deliver complex outcomes.
Armed with his experience and close collaboration with Scrum Inc, Josh can support large cross-functional teams, global design programs, research-based innovation projects, as well as conventional problems found in capital project pipelines.
Josh's prior clients includes global innovation and delivery programs with Apple Retail, Salesforce REWS, Google REWS and Google Food, and Meta's Workplace Innovation Team. His early strategic and creative work includes stadia developments for the Golden State Warriors and FC Cincinnati, production and screening venues for Netflix, concert halls for the University of Minnesota and SF Opera and collaboration with the Lighthouse for the Blind.
His experience includes:
End to end delivery of new programs, design standards, and roll out of projects with complex technical systems.
Close collaboration with customers across sectors - commercial, industrial, arts / culture, healthcare, transportation, utilities, etc.
Leadership of large, multidisciplinary design and delivery teams.
Agile coaching and agile team delivery
Design strategies and innovation programs
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