Lead Strategist and CEO Josh Cushner discusses the Project Readiness stage of work, why definition debts sink projects, and how Duplex Loop leads teams to prioritize and create the right solutions without the rigidity and headaches of conventional delivery.
How we work with our clients
Duplex Loop partners with owners, PMs and business leaders across the built environment to deliver innovations efficiently.
Delivery Model Innovation
Creating end-to-end readiness to deliver better project outcomes can require new systems, models or tools. We help Owners, consultants, builders and vendors innovate and overcome the fragmentation and rigidity of conventional delivery.
Outcomes: New opportunities from innovative business models
LONG TERM ENGAGEMENT
Readiness for Complex New Pursuits
Don't start without a predictable plan. Establish a definition team roadmap. Optimize for customers using a prototyping process to develop minimum viable solutions that optimize for business and customer needs.
Outcomes: Make risks visible, proof of concept, track % complete to best practical Project Definition.
MEDIUM TERM ENGAGEMENT
Improvements for High Performing Teams
Learn to balance playbooks with agility. We facilitate workshops and activities to create a speed-to-quality system within your portfolio and program team(s).
Outcomes: Align business vision and customer needs, prioritize critical unknowns, develop system to rapidly test change for best value outcome.
SHORT TERM ENGAGEMENTS
An effective Definition Stage is a competitive advantage for Owners and their delivery partners.
Here is how Duplex Loop's lead strategist, Josh Cushner, leads teams through a robust Definition Stage and increase predictability of better outcomes.
PMs are trained to start projects before they are sufficiently defined, which leads to unreliable decision-making, resource waste, and delivery delays. Worse, there is no standardized way to measure whether a project is "defined well enough to deliver." We start Project Definition with prioritization of unique challenges created by customer's needs and required outcomes (i.e., Project Readiness Roadmap).
Design takes too long, and conventional staged delivery takes even longer. Duplex Loop enables fast effective collaboration using "product owner" led teams to work off the Project Readiness Roadmap to prototype, test, and align on the right answers for the right problems at the right time.
Critically, this requires consideration of the readiness and capabilities of end-to-end partners in upfront thinking.
Working through the readiness roadmap provides a rapid method of new asset development that gives visibility up and downstream until the point of investment decision is made and projects are "Go"
Duplex Loop' services are supported by a wide professional network and our strategic partnership with Scrum Inc, experts in business agility and rapid product development. Together, we can scale support to address your specific business challenges.
Founded in 2024 by Josh Cushner (former Principal and Project Director at global design firm Arup), Duplex Loop LLC collaborates with first-movers and ambitious organizations in the space between business change and capital project creation.
After 25 years working with world-class clients and design firms to define and deliver new high value assets, Josh is bringing the same creative and technical process to clients across a wide range of sectors - resulting in the precise frameworks for project definition and team alignments needed to successfully deliver complex outcomes.
Armed with his experience and close collaboration with Scrum Inc, Josh can support large cross-functional teams, global design programs, research-based innovation projects, as well as conventional problems found in capital project pipelines.
Josh's prior clients includes global innovation and delivery programs with Apple Retail, Salesforce REWS, Google REWS and Google Food, and Meta's Workplace Innovation Team. His early strategic and creative work includes stadia developments for the Golden State Warriors and FC Cincinnati, production and screening venues for Netflix, concert halls for the University of Minnesota and SF Opera and collaboration with the Lighthouse for the Blind.
His experience includes:
End to end delivery of new programs, design standards, and roll out of projects with complex technical systems.
Close collaboration with customers across sectors - commercial, industrial, arts / culture, healthcare, transportation, utilities, etc.
Leadership of large, multidisciplinary design and delivery teams.
Agile coaching and agile team delivery
Design strategies and innovation programs
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